Privacy Policy

Last updated: December 2025

Introduction

Navay ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (navay.io) or use our services.

Information We Collect

Information You Provide

  • Contact information: When you book a demo, subscribe to updates, or download research reports, we collect your email address and optionally your name and company.
  • Communications: If you contact us, we keep records of our correspondence.

Information Collected Automatically

  • Analytics data: We use PostHog to collect anonymous usage data, including pages visited, time spent, referral sources, and general location (country/city level). This helps us improve our website and content.
  • Technical data: Browser type, device type, and operating system.

How We Use Your Information

We use your information to:

  • Send you research reports you've requested
  • Schedule and conduct demos
  • Respond to your inquiries
  • Improve our website and services
  • Send product updates (if you've opted in)

Third-Party Services

We use third-party services for:

  • Form submissions and email capture
  • Demo scheduling
  • Website analytics
  • Website hosting

These services may collect data as described in their respective privacy policies. Contact us if you'd like details about specific providers we use.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. Email addresses provided for research reports are retained indefinitely unless you request deletion.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Object to processing of your data

Cookies

We use essential cookies for site functionality and analytics cookies (via PostHog) to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect site functionality.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or your personal data, contact us at:

Email: privacy@navay.io